In this project, I built a small AI prototype that classifies IT service desk tickets by category and predicts ticket priority from the text of…
Senior Software Engineer
Senior Software Engineer
In this project, I built a small AI prototype that classifies IT service desk tickets by category and predicts ticket priority from the text of…
Introduction I developed a digital innovation project called StreamConnect AI. The idea behind the project was to design an AI-driven customer retention and next-best-offer platform…
A practical developer guide using my TIP Transaction Standard GitHub repository as an example Introduction AI coding assistants are becoming part of everyday software development.…
A practical perspective from real-world enterprise applications Introduction Artificial Intelligence has made incredible progress over the last decade. From recommendation engines to fraud detection and…
A practical perspective from real-world systems, not just theory Introduction There’s a lot of excitement around fully autonomous AI systems — systems that can make…
A practical look at how human + AI collaboration can improve media forecasting and programming decisions Introduction In broadcast media, decisions often need to be…
A practical, technology-focused perspective for IT services and consulting Introduction In technology and consulting, competition isn’t just about who writes better code or delivers faster.…
A simple room inventory example from a senior developer’s perspective Introduction As systems scale, managing shared state becomes harder than writing business logic itself. Whether…
A software developer’s practical view with a simple Spring Boot backend example Introduction: Why Software Developers Should Care As developers, we’re often told that infrastructure…
Introduction In the fast-paced world of technology and consulting, business decisions aren’t driven only by code quality or technical delivery — they hinge on financial…