In this project, I built a small AI prototype that classifies IT service desk tickets by category and predicts ticket priority from the text of…
Senior Software Engineer
Senior Software Engineer
In this project, I built a small AI prototype that classifies IT service desk tickets by category and predicts ticket priority from the text of…
A practical perspective from real-world enterprise applications Introduction Artificial Intelligence has made incredible progress over the last decade. From recommendation engines to fraud detection and…
A practical perspective from real-world systems, not just theory Introduction There’s a lot of excitement around fully autonomous AI systems — systems that can make…